Month: April 2020

customer care

Detractors to Promoter: Using Customers’ Criticisms to Your Advantage

Encouragement does a lot for someone. Hearing praise because of a job well done or after accomplishing tasks such as chores makes you yearn for more and do the best to maintain this feeling. However, not everything goes the way you expect. There are times when comments aren’t in your favor and may drive you …

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photographer focusing his camera

Three Essential Preparations for Cold Weather Photography

For many photographers, the chance to shoot outdoors in cold weather can yield amazing new results, but it also poses a unique challenge in terms of looking after your gear. Any experienced surveyor can tell you that even rugged outdoor equipment like Trimble scanners need repair and maintenance when you work in the extreme cold. …

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