Month: November 2020

tech development

Tech Developments That Are Helping Companies in the Fight Against COVID-19

There are a lot of similarities between the Spanish Influenza of the early 20th century and COVID-19 of 2019 and beyond. For one, they are both contagious illnesses, with the Spanish flu being caused by the H1N1 influenza A virus, and COVID-19 being caused by a new strain of coronavirus. For another, they have claimed …

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Telehealth

Successful Telehealth Tips for Medical Providers

Telehealth has been around for a while now, but the practice is only now gaining traction due to the ongoing global crisis. This structure allows both healthcare workers and patients to reduce exposure to each other through remote appointments. Although the nature of telemedicine consultations is quite similar to in-person patient visits, the set-up comes with …

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customer feedback

How Can a Business Provide Customer Experience Through Branding?

Outsiders and newbies to the world of online and offline marketing are fond of hearing the word “brand.” Without knowing what it truly means for businesses and their identities, people understand “brand” as a business and its name, slogan, and logo. To the regular consumer, a brand is a business’ name written on its products. …

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customer care

How To Create A Great Customer Experience Despite The Pandemic Restrictions

The COVID-19 pandemic has changed how people do business. It has thoroughly changed the business landscape. Nobody knows how long the current situation will last. Meanwhile, you will need to adapt and improve your customer service to ensure that your business will survive through the pandemic. A positive customer experience is important for your thriving …

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