How to Cancel Hulu Subscription Plan?
Hulu is a popular subscription-based streaming service. The Walt Disney Company owns the majority of Hulu, while Comcast’s NBCUniversal holds a smaller stake. However, NBCUniversal’s stake is in being sold to Disney, which would turn Hulu into a subsidiary wholly owned by Disney.
Even as the streaming service provides videos that may not be available on other media, there are also instances when subscribers find out that Hulu is not working. In these situations, you may want to know how to cancel Hulu. When it comes to streaming services, subscribers often have different preferences and needs. It is, therefore, essential to consider alternative streaming options or managing subscriptions to get the best value for money.
If you want to save money, you may want to consider reducing the number of subscribed streaming services, as numerous options are available. Hulu has been a major player in the streaming industry for over ten years, alongside Netflix, Disney Plus, Amazon Prime, HBO Max, and Paramount Plus.
Managing subscriptions can be difficult, particularly if they’re on autopay. Users often need to realize they’re paying for a service they no longer need or thought was a free trial. Here are the steps to help you understand how to cancel a Hulu subscription plan.
Canceling Hulu Subscription Account
If you want to cancel your Hulu account, the process will vary depending on whether you subscribed directly through Hulu or a third party like Amazon or Disney+. It’s important to note that the cancellation process is the same whether you have a basic Hulu subscription or a Hulu Plus Live TV subscription. If you’re looking to reduce your number of streaming services, here’s how to cancel your subscription.
- Visit the Hulu website and log in to your account.
- Click on your profile picture in the top right corner.
- Choose “Account” from the drop-down menu.
- Find your subscription plan and select “Cancel Subscription.”
- Click on the reason for canceling your subscription.
- Finally, click “No, Cancel Subscription” to confirm.
To cancel the Live TV add-on on your Hulu + Live TV subscription, follow these steps:
- Sign in to your Hulu account
- Navigate to the Accounts page
- In the Your Subscription section, select Manage Plan next to the Hulu Base Plan
- Switch off the Live TV add-on
- Confirm your changes by selecting Review Changes.
Once you have canceled, your subscription status on the Account page should show as “Your subscription will be canceled.” A confirmation email will also be sent to the email address on file. Please keep this email for your records.
You will still have Hulu access until the end of your current billing cycle, but you won’t be charged after that. Just remember, if you cancel during the trial period, you’ll lose access to Hulu right away.
Pause the Subscription
Hulu recommends pausing your subscription instead of canceling it. You can pause it for up to 12 weeks which is helpful if you want to try a different service or will be on vacation. Your subscription will automatically reactivate, and your credit card will be charged the previous subscription rate after the 12 weeks expire.
Canceling a Hulu Subscription through a Desktop Computer
You can also cancel your Hulu account subscription using a desktop computer. To do this, follow these steps:
- To cancel a Hulu subscription, open it in a new window and log into your account.
- Then click on your account profile at the top right corner and select an account from the menu.
- This will take you to the Manage Your Account page, where you can scroll down to find the options for pausing and canceling your subscription.
- Select Cancel Your Subscription, and Hulu will prompt you to either Pause Your Subscription for a period that you can specify or continue to cancel your subscription.
- To complete the cancellation process, please select one of the listed reasons for opting out of the subscription on the final screen.
- To complete the cancellation process, please choose one of the listed reasons for opting out of the subscription on the last screen.
Canceling a Hulu Subscription as a Comcast Xfinity-billed subscriber
If you subscribe to Hulu through Comcast Xfinity billing, you can cancel your subscription anytime by going to the Apps & Subscriptions section of the Settings menu on your Xfinity device. You can continue to access Hulu until the billing cycle ends. But you will not receive a charge from Hulu on your Comcast Xfinity account after the cancellation.
Canceling a Hulu Subscription through Roku
If you pay for Hulu using Roku, you can stop your Hulu subscription by visiting Hulu.com. If you prefer to stop using Hulu instead of completely canceling it temporarily, you can choose to pause your account for 12 weeks.
Once you cancel Hulu successfully, you can still use it until your current billing cycle ends. However, your Roku account will not be charged for Hulu further after the billing cycle.
Canceling a Hulu Subscription through Verizon
To cancel your Hulu account subscription billed through Verizon, go to Add-ons and Apps in My Verizon. For further instructions on how to cancel, please reach out to Verizon support.
Canceling a Hulu Subscription through T-Mobile
If you have a Hulu subscription billed through T-Mobile and want to cancel it, you can do so on Hulu.com. It’s important to note that canceling your Hulu subscription won’t impact your T-Mobile plan. However, if you cancel your T-Mobile plan, your Hulu subscription will also be canceled. In such a scenario, you can access Hulu for the rest of your T-Mobile billing period.
Canceling a Hulu Subscription through Spotify
If you are a student subscriber of Spotify Premium, you can cancel your Hulu account anytime by going to your Spotify account page and selecting Your Services under Account Overview. Then, click on Deactivate Hulu. This will only cancel your access to Hulu, and your Spotify account should not be affected.
Canceling a Hulu Subscription through a Disney Account
To cancel your Disney Bundle subscription, go to your Disney+ account page if Disney charged you. Go to your Hulu account page to cancel your Disney Bundle subscription billed through Hulu. If you previously had separate Disney+ or ESPN+ subscriptions before signing up for the Disney Bundle through Hulu, you will still be billed for them separately until you cancel them individually.
Canceling a Hulu Subscription through an Amazon Account
If you subscribed to Hulu through Amazon and want to cancel, you can do so on Hulu’s website or using Amazon Pay. If you prefer to stop using Hulu rather than cancel entirely temporarily, you can pause your account for up to 12 weeks.
Once you cancel, you can still use Hulu until the end of your billing cycle. However, Amazon will not charge you for Hulu after cancellation.
Cancel Hulu Subscription on Android
Although you can sign up for a Hulu account on your iPhone, you can not cancel your subscription through the Hulu app. The iPhone app directs you to the website for subscription management. The Android version of the Hulu app allows you to manage your subscription.
To cancel your Hulu account, follow these steps:
- Open the Hulu app.
- Tap on “Account,” located in the bottom-right corner of the screen.
- If prompted, enter your password again.
- Look for the “Cancel Your Subscription” section and tap the “Cancel” button.
Cancel Hulu Subscription on iPhone
If you have the Hulu app on your iOS device, you cannot cancel your subscription through it. You need to use a desktop or mobile browser to do this. Alternatively, you can cancel your subscription through your iPhone’s subscription by following these steps:
- Open the iPhone Settings app.
- Click on your Apple ID located at the top of the screen.
- Select “Subscriptions.”
- Find the Hulu subscription and tap on it.
- Choose “Cancel your subscription.” If you have a free trial, it will say, “Cancel free trial.”
- Confirm the cancellation to finish the process.
Your Hulu subscription has been canceled, but you can still use the account until the next billing date. You also have the option to renew your subscription by returning to the subscriptions page in the future.
Cancel a Hulu Subscription Through iTunes
If you subscribed to the service through iTunes, you can also cancel your subscription via iTunes. This method allows you to renew your subscription through any debit or credit card linked to iTunes. To cancel through iTunes, follow these steps:
- Open iTunes.
- Choose the Account menu.
- Select View My Account.
- Log in using your Apple ID when you receive a prompt.
- Go to the Settings section and click on Manage Subscriptions.
- Look for the Hulu subscription and click Edit.
- This will take you to a page where you can cancel your subscription.
Reasons to Cancel Hulu Premium Subscription Plan
Even though Hulu is a popular streaming service, there may be instances when you want to cancel your subscription. Here are some of the most common reasons for canceling a Hulu subscription:
A common reason for canceling Hulu is due to the subscription cost. If users feel that they aren’t using the service enough to warrant the monthly or yearly payment, particularly if they have other streaming options or cable packages with comparable content, then they may choose to cancel.
Limited Content Access
Another common reason for canceling Hulu is limited content access. While Hulu offers a variety of television shows and movies, there is still a limit to what users can watch. This may be due to specific channels not being included in the subscription or geographic restrictions on some programs. If a user feels that they are not getting enough value from their subscription, they may cancel.
As there are more streaming services to choose from, people might end up subscribing to multiple platforms and feeling overwhelmed with too many expenses. To simplify their entertainment expenses, they may cancel one or more services, potentially including Hulu.
If a person’s interests or viewing habits change, they may no longer find Hulu’s content appealing and choose to cancel their subscription as a result. It is natural for people’s entertainment preferences to change over time.
Technical Issues or User Experience
Some users may choose to cancel their subscriptions due to technical issues or poor user experience. Hulu is constantly updating its service with new features and fixes, but customers may decide to move on if these changes don’t improve the overall user experience.
Sometimes, people cancel their Hulu subscription temporarily due to personal circumstances, such as financial constraints or limited time for entertainment. They may choose to reactivate their subscription when their situation improves.
It’s important to note that individual reasons for canceling a Hulu subscription may vary, and the decision is ultimately based on personal preferences, priorities, and circumstances.
Step-By-Step Guide to Cancel Hulu Subscription
You can cancel a Hulu subscription anytime and renew it easily if you want to reactivate it later. Additionally, you can pause your subscription for up to 12 weeks if you just need a temporary break from TV.
Canceling your Hulu subscription is unnecessary to make changes like removing add-ons or switching to a different plan. You can manage your subscription to do those things.
If you get a bill through Hulu and want to cancel your subscription. The procedure may be different for subscribers who receive the bill through a third party.
- To your subscription, go to your Account page using a computer or mobile browser.
- Find the option that says “Cancel” under Your Subscription.
- You may be given the choice to pause your subscription before canceling, but if you are not interested, choose “Continue to Cancel.”
- Finally, select “Cancel Subscription.”
Once you have completed the cancellation process, your subscription status on the Account page will change to “Your subscription will be canceled.” Additionally, Hulu will send a confirmation email to the email address associated with your account. Please save this email as proof of cancellation.
You can still use Hulu until the end of your current billing cycle without any additional charges. But if you cancel your trial period, your access to Hulu will be terminated immediately.
Issues When Canceling the Account
If you face any problems while trying to cancel your Hulu account, please reach out to Hulu for more help. Just remember that customers who use a third-party service to pay for their Hulu subscription may have to contact their billing provider directly.
Account not Canceled
To check any charges or subscription status on Hulu, log in to your Account page on Hulu.com. In the Overview section, you can find your current subscription status. Refer to the list below to understand the reason behind the status.
The Account Was Not Canceled
If you see “Your Next Charge,” it means that your account is still active, and you will be charged in the future. To stop future charges, please follow the cancellation instructions and check your inbox for a confirmation email from Hulu.
After successfully canceling your subscription, you will see the message “Your subscription is about to cancel” on your account page. You will still have access to Hulu for the rest of your current billing cycle.
The Account is About to be Canceled
If you receive a message saying, “Your subscription is about to cancel,” it means that you have requested to cancel your account. You will still have access to Hulu until your current billing cycle ends. Check your Account page to find out when your account will officially be canceled. You can also view your billing history on your Account page if you need more information about your billing history.
Another Account is Under Your Name
If you are being asked to renew your Hulu subscription on your Account page, it means that your account was previously canceled. However, if you still see Hulu charges, you might have unknowingly created a second account. You can use the Account Recovery tool to find and cancel the secondary account to prevent any further charges.
Alternative Ways to Cancel Hulu Subscription
If you can’t find the cancellation instructions or want alternative ways to cancel a Hulu subscription, here are a few other options:
Cancel Through Your Device Provider
If you use a device like Roku, Fire TV Stick, Apple TV, Xbox One, etc., to access Hulu, you may be able to cancel your subscription through the device provider. Check their website or contact their customer service team for more information.
Cancel Through Your Billing Provider
If you are billed through a third-party provider such as Verizon, T-Mobile, Amazon, Disney+, etc., you can cancel a Hulu subscription by visiting their website and following the instructions.
Cancel Through iTunes
You can also cancel a Hulu subscription through iTunes. Log in to your iTunes account and select “Manage Subscriptions” to find the Hulu subscription. Select the Edit button and then choose Cancel to complete the process.
In summary, you have a number of ways to cancel a Hulu subscription, depending on who you’re billed through. If these methods don’t work for you or you have any other questions, please get in touch with Hulu for more help.
Options Instead of Canceling the Hulu Account
If you decide to cancel your Hulu account but still want access to the streaming service, a few other options are available.
Pause the Subscription
If you’re going on a summer vacation or a business trip and won’t be using your account for a while, consider temporarily pausing your subscription. The pause will only start at the beginning of your next billing cycle.
You can pause your subscription for up to 12 weeks or switch to another plan that better suits your needs. If Hulu sends you the bill, you can reset the billing cycle and receive a prorated refund for the unused time left in your current subscription.
To temporarily stop your Hulu subscription, follow these steps:
- Go to your Account page.
- Look for the section called Your Subscription.
- Find the option that says Pause Your Subscription at the bottom of that section.
- Click on the Pause button.
- Choose how long you want to pause your subscription (up to 12 weeks).
- Click Submit.
Your Hulu subscription will restart automatically after the specified period, and you will be charged for your monthly subscription using your credit card. The date your account is reactivated will become your new billing date. You will not be charged if you cancel during the pause.
Change the Plan
If you don’t want to cancel your Hulu account completely but still want a lower monthly cost, you can choose the basic plan, which comes with limited features and content compared to the other plans offered. You may also be eligible for promotional discounts or offers that are available from time to time.
On Hulu.com, subscribers can manage their plans and add-ons by accessing their Account page. However, the steps may differ for those who a third party bills.
To make changes to your Hulu subscription, follow the steps below:
- Log in to your Account page using a mobile or web browser.
- Go to the Your Subscription section.
- Look for MANAGE PLAN and click it. Your current plan will be highlighted in green.
- To switch to a different plan, turn the plan toggle for the one you want.
- Click MANAGE ADD-ONS. You will see a (✓) next to any add-ons you already have.
- To add an add-on, click the (+) button. To remove an add-on, toggle the (✓) to an (x).
- Finally, click Review Changes to confirm.
Subscribe to an Annual Plan
If you subscribe to an annual plan, you can cancel before the end of your billing cycle and still receive a prorated refund for the unused time.
You can switch to annual billing if you subscribe to Hulu and are not being billed through a third party. Go to your Account page to manage your subscription and make the change. Please note that annual billing is only available for the Hulu (ad-supported) plan, so if you subscribe to Hulu (No Ads) or Hulu + Live TV, you’ll need to switch to the Hulu (ad-supported) plan to take advantage of this option. If you decide to switch plans, the change will take effect at the end of your billing cycle. Remember that a no-ads account will block Hulu ads that you may find annoying.
These options are great alternatives to completely canceling your Hulu subscription. Please contact Hulu support if you need more information or have any questions.
Canceling a Hulu subscription plan can be done quickly, and there are several ways to do it, depending on your situation. You can cancel the subscription through Hulu, your device provider, your billing provider, or iTunes, or even pause it temporarily. If you need help canceling your Hulu subscription, plenty of support is available to make the process easier. Alternatives to canceling include switching to an annual plan or changing the plan and add-ons that are part of the subscription. Ultimately, canceling a Hulu subscription is simple; all that’s left is making an informed decision about which option works best for you!
Frequently Asked Questions
Are there any fees or penalties for canceling a Hulu subscription before the end of a billing cycle?
There are no fees or penalties for canceling a Hulu subscription before the end of your billing cycle. But you will not be refunded for any unused time. You will still be able to use Hulu until the end of your current billing period.
Can I cancel my Hulu subscription directly through the Hulu website or app?
You can cancel a Hulu subscription through the website or app. The steps vary slightly depending on who you are billed through. You can cancel it through Hulu, your device provider, billing provider, or iTunes.
Will I lose access to Hulu immediately after canceling my subscription?
You will still be able to use Hulu until the end of your current billing cycle, but you will not be charged after that. After that, your account will be canceled, and you won’t be able to access Hulu anymore.
Can I reactivate my Hulu account after canceling it?
If you want to reactive your Hulu account, visit the Hulu website and log in using your credentials. Once you’re in the Manage Account section, look for the option to reactivate the service. This will activate your billing period immediately.
What happens to my billing information and payment method after canceling my Hulu subscription?
Your billing information and payment method will be stored in your account until you cancel it. After canceling, all of this data will be removed from your account. You can always add new payment methods if needed.
Will I receive a refund for any unused portion of my Hulu subscription after canceling?
If you cancel a Hulu subscription during the middle of a billing cycle, you will not receive a refund for any unused portion of the subscription. But you can still access it until the end of the billing cycle.